Refund Policy

Thank you for shopping at Infinity Buy. We value your satisfaction and want to ensure you have a positive experience with us. Please read our refund policy carefully to understand your rights and responsibilities when requesting a refund.
Eligibility for Refund: Refunds are available for defective/damaged products, mismatches with descriptions, or delayed deliveries
Refund Procedure: Contact customer support within 5 days, provide order details and evidence. Refunds processed within 7 days of approval.
Non-Refundable Items: Digital downloads after access, customized items, fully rendered services.
Shipping Costs: Non-refundable, except for errors on their part.
Exchanges: Not offered; follow refund procedure and reorder if necessary.
Cancellation Policy: Orders can be canceled within 2 hours before processing or shipping.
Changes to Policy: Policy subject to change; check periodically for updates. By purchasing, you agree to the policy.