Refund Policies

At Infinity Buy, we strive to provide the best shopping experience. However, if you are not completely satisfied with your purchase, we’re here to help.

Eligibility for Refunds

  • Timeframe: You can request a refund within 3 days from the date of delivery.
  • Condition: To be eligible for a refund, the product must be unused, undamaged, and in its original packaging with all tags and accessories intact.

Non-Refundable Items

  • Items that are damaged, worn, or not in original condition.
  • Products that are returned after the 3-day period.
  • Personalized or custom-made products unless faulty or damaged.

Refund Process

  1. Initiate a Return: Contact us within 3 days of receiving the product at [Your Contact Email/Phone] with your order details.

  2. Product Inspection: Once we receive the returned product, our team will inspect it to ensure it meets the above conditions.

  3. Refund Approval: If the return is approved, your refund will be processed to the original payment method within 7 business days.

    • If the return is rejected (due to damage or other reasons), the product will be returned to you, and no refund will be issued.

Shipping Costs

  • Customers are responsible for return shipping costs unless the product received was damaged or defective upon delivery.